Help & Support
1 error prohibited this ticket from being saved
There were problems with the following fields:
Your Email Address
Support Subject Name
Short Fault Description
Company Name
Company Branch
Your Customer's Name
Your Customer's Site Name
Your Cell Number
My Capacity
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Technician
Service Delivery Manager
Operations Manager
Business Owner
Choose Fault Type
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Device is In-Active (RAM, Motherboard, HDD)
Printer Issues
Screen is Cracked or Broken
Screen is Unresponsive
Connectivity Issue
Faulty Multi Reader
Other
In-Warranty Service Required
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Unit D.O.A
Run Health Check (Not sure what the fault is)
Team viewer assistance required
Repair - Unit Faulty
D.O.A
Upgrade Required
None - Unit is Out of Warranty
Out of Warranty Service Required
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Run Health Check (Not sure what the fault is)
Repair - Unit Faulty
D.O.A
Upgrade Required
None - Unit is in Warranty
I acknowledge that my company may be charged. Charges may apply when a health check is run and no fault is found. Health Check cost - no fault found: R450 excl. VAT
Device Serial Number
Invoice Number (Omit [IN] before the number)
Purchase Date
Where was device purchased?
Device Model
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POS100
POS600
POS80
SmartPOS
BoxPC
PadPOS
ClassicPOS
Is the Back Cover present on your device?
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Yes
No
Is the Warranty Seal of your device intact?
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Yes
No
Does your unit contain its Memory Component?
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Yes
No
Does your unit have its PSU?
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Yes
No
I accept that if the Back Cover, Warranty Seal, Memory or PSU is not in place, this unit is Out of Warranty and I will be quoted Out of Warranty.
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